An Audience Segment is a unique set of users based on certain selected criteria. Audience Segments are utilized to send push notifications to a specific group of users.
Example: Send a push notification to users who are registered / not registered. Send a push notification to users who have favourited a schedule item.
How to Create an Audience Segment
- Navigate to the Communicate section of the CMS
- Click + Create a segment
- Enter a title for your Audience Segment
- Select the criteria:
- App Version - send a push notification to an older/newer version of the app
- My Schedule - send a push notification to a group of users who have added a schedule item to their My Schedule
- Platform - send a push notification to iOS or Android users only
- Thuzi Registration Status - send a push notification to registered or unregistered users
- Click + Add a new rule to set multiple criteria for the push notification.
- Example: Registered users on iOS
- Click Save and go back to list